IREM Certified Property Manager (CPM) Practice Test 2025 - Free CPM Practice Questions and Study Guide

When an incident at a property involves a crime, the first and most critical step is to report the crime to the police. This action is essential for several reasons.

Firstly, involving law enforcement ensures that a formal investigation can take place. The police are trained to handle crime scenes, gather evidence, and document the incident properly. This is crucial not only for resolving the situation but also for any potential legal repercussions or claims that may arise later.

Additionally, reporting the crime establishes an official record, which can be important for insurance purposes and for the safety of all residents at the property. It also signals to the community that the property management takes crime seriously, thereby reinforcing trust and safety among residents.

Other actions, though important, typically follow the initial report to law enforcement. For example, notifying an insurance representative or consulting with a lawyer is relevant after the immediate safety and legal issues have been addressed. Discussing details with residents can be appropriate, but it should be done with care and ideally only after the police have been involved to avoid compromising any investigation.