IREM Certified Property Manager (CPM) Practice Test 2025 - Free CPM Practice Questions and Study Guide

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In verbal communication, what does 'conscious verbal communication' refer to?

Using too much technical jargon

Carefully selecting words during conversation

The concept of 'conscious verbal communication' pertains to the deliberate and thoughtful selection of words during a conversation. This means that the speaker is actively considering the impact of their words and choosing them with intention to ensure clarity and effectiveness in their message. This approach not only enhances understanding but also reduces the risk of miscommunication, as it takes into account the audience's perspective and context. By being mindful of language, the speaker fosters better interaction and engagement.

In contrast, using too much technical jargon can create barriers to understanding, as it may alienate those not familiar with the terminology. Communicating only in writing does not encompass verbal communication, as it excludes spoken elements entirely. Engaging in small talk, while a form of conversation, does not necessarily reflect the conscious selection of words aimed at conveying precise meanings or intentions. Hence, the emphasis of conscious verbal communication lies in the careful choice of language to enhance interpersonal communication.

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Communicating only in writing

Engaging in small talk

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